Frequently Asked Questions

How do I sign my child up to KAS?

KAS has an online booking system called ‘Aimy Plus', this is where all bookings are made. Once you have signed up to Aimy Plus you can use it to book at any KAS Before Care, After Care or Holiday Programme.
What hours do we operate?

Before School Care – 6:30am to between 8:15am and 8:30am depending on which programme your child attends. Click here to find your location and the details. After School Care – All programmes open at various times, depending on the time the school you child attends finishes. All programmes close at 6:00pm. We offer pick up options for schools that we do not run a programme from, and children are picked up at the time the school finishes for the day. Holiday Programme – 7:00am to 6:00pm Monday to Friday
How am I billed and how often?

Fees are emailed out weekly in advance for the following week. Our Terms & Conditions provides information on when payment is due, any late fees etc.
What do I do if I have forgotten by Aimy Plus log in details?

You can give our Head Office a call on 09 236 4078 and ask us to reset your password.
Do you accept WINZ Subsidies?

Yes, for eligible families – click here for more information.
Why do I need to provide 2 emergency contacts on enrolment?

In the event of an emergency or an unexplained absence it is important that we are able to contact you quickly. It is an MSD requirement and part of our accreditation with OSCN that all our families provide 2 x emergency contacts along with the primary caregivers contact details.
Can I swap my regular day to another?

No – a permanent day is permanent, unless you have a casual booking and advise within the times as per Terms and Conditions.
Do I get charged a fee for a phone call if I do not notify my child is not attending that day?

Yes. We charge a $3 fee per phone call if you have not let us know that your child will be absent. If you forget to let us know, our staff spend time looking for your child and making phone calls to ensure your child is safe.
Will I be charged for a Teacher Only Day or Public Holiday?

In line with normal business and commercial practices, statutory (public) holidays which fall on normal school days, including teacher only days, school closures etc., will be charged at normal booking rates.
Are there any discounts for multiple bookings or multiple children?

Full week discounts are given to those enrolled for full sessions for the full week.
If school finishes early, do I need to book in at the earlier time or does this happen automatically?

If your school has an early finish, we will ensure we open the programme early on that day, if you have a permanent booking, you do not need to change anything, your child will be expected at programme at the earlier time. You are able to make a casual booking if not already booked on that day.
Can I set up a weekly payment plan?

Yes, absolutely – please contact our office